[vc_single_image image=”340″ img_size=”medium” alignment=”left” css=”.vc_custom_1532372600736{padding-bottom: 20px !important;}”][vc_toggle title=”What are Precious Metals?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Precious metals are rare metallic elements whose status is influenced by demand and scarcity, making them highly valuable. Historically, gold and silver were used as solid currency until the advent of money, and while precious metals have modern industrial applications, they are still best known for their traditional use in jeweler, coins and ancient artwork. Platinum and Palladium are also included in the precious metal family.[/vc_toggle][vc_toggle title=”What testing methods do you use to determine purity (Karat)?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]First, we look at the stamp that is on your jewelry. Alex Lexington will then use one of the two gold testing methods (acid/scratch test and X-ray fluorescence scan) to verify the gold purity of your items and determine the price for the gold.
Assay machine[/vc_toggle][vc_toggle title=”Is the stamp, indicating 10k, 14k or 18k reliable?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Generally, the mark on your jewelry is reliable. However, we always make sure to test each piece with a scratch-acid test or using our x-ray machine. This accurate assessment of the metals allows Atlanta Gold & Silver to pay our customers some of the highest amounts of cash for their gold and silver.[/vc_toggle][vc_toggle title=”Is my jewelry costume or counterfeit ?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]There are a number of way to tell if your gold or silver jewelry is authentic.
- Gold and silver are not magnetic
- Does the stamp look questionable
- Does the stamp have the karat followed by GP or gold plated.
- Even famous silver jewelry is counterfeit
[/vc_toggle][vc_toggle title=”How much money can I expect for a wedding band my husband bought for $2000?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]When we buy gold for cash, we do not consider the designer or craftsmanship in determining the amount of cash we will pay you. We pay for the value of the gold, value of sterling silver and value of platinum in your unwanted jewelry.[/vc_toggle][vc_toggle title=”How do you decide how much cash for gold I will get?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]We base our prices on content (karat), weight of the gold jewelry and the spot price of gold. At Alex Lexington, there are no hidden fees. Our goal is to offer our customers the highest and most accurate price for gold in the industry.[/vc_toggle][vc_toggle title=”What is the spot price for gold?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]
Spot price is the current price of gold traded on the New York Stock Exchange.[/vc_toggle][vc_toggle title=”Why is there a difference between the “Ask“ Price for gold (price I pay to buy gold) and the “Bid“ Price for gold (price I get when I sell gold)?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”](a) In the context of the precious metals market, the term “bid” refers to the highest price based on the market that Alex Lexington will pay at any given time to purchase precious metals and gold (b) The term “ask” refers to the lowest price at which Atlanta Gold and Silver will sell a specified amount of precious metals and gold for at any given time. The ask price (also known as the “offer” price for your gold) will almost always be higher than the bid price. Still confused? Call us at 404-815-8893 and we will be happy to answer any questions or concerns you have about selling your gold and silver jewelry and gold and silver coins.[/vc_toggle][vc_toggle title=”How do I go about selling my gold, platinum or silver that I have in my possession?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Once you have a product and you wish to sell it, either come to our store located at 3335 Chamblee Dunwoody Rd, Chamblee, Ga 30341 or mail us your scrap gold and we will assay the package and you will get paid instantly.[/vc_toggle][vc_toggle title=”What if I don’t live in Atlanta?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Can I still sell you my gold and silver jewelry for cash? Yes, we buy gold from all over the US. Just give us a call at 404-815-8893 and we will send you the mailing instructions to ensure that your unwanted gold and jewelry is securely and safely delivered to our location. We will contact you upon receiving the gold and silver and walk you through the assay and purchase process or refinery process in an industry customer?[/vc_toggle][vc_toggle title=”When will I get paid my cash for gold?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]
If you sell your gold to us in our store, we will give you cash right away if below a certain amount, or a company issued check. For those who sell us gold from other cities, we will work with you to make sure you receive your cash for gold as quickly as possible. We will pay you through money wire if you want the cash for your gold in less than 24 hours. Otherwise, we will happily mail you a check the same day we receive your gold.[/vc_toggle][vc_toggle title=”What type of coins do you buy ?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]
- We purchase any coins that have gold, silver, platinum, or palladium content.
- We DO NOT purchase pennies, nickels, or foreign paper currency
[/vc_toggle][vc_toggle title=”What type of coins WE DO NOT buy ?” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]We DO NOT purchase
- Any pennies i.e. Steel pennies, Indian head pennies, Wheat Pennies
- Any Nickels i.e. Buffalo Nickels, V Nickels, War Nickels
- $1 Dollar Coins
[/vc_toggle][vc_toggle title=”What is the Alex Lexington Return and Refunds Policy” custom_google_fonts=”font_family:Basic%3Aregular|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]
Alex Lexington prides itself on the quality and integrity of our precious metals and fine jewelry. We understand that market dynamics play a significant role in the value of our products, and as such, our refund and return policies are tailored to accommodate the nature of our commodities.
Overview
Clients may return purchases within 7 days from the date they receive their items. Returns are subject to market value adjustments based on the prevailing rates at the time of the transaction.
Our Returns and Refunds Policy Page is HERE[/vc_toggle]