Based on the information from Alex Lexington’s existing policies, here’s a consolidated Policies page that encompasses the Terms & Conditions, Privacy Policy, Refund and Returns Policy, and Shipping Policy.

Policies

At Alex Lexington DBA Atlanta Gold & Silver, we are committed to transparency and integrity in all our operations. Below are our key policies designed to inform and protect our valued customers.

1. Terms & Conditions

Overview

This website is operated by Atlanta Gold & Silver, LLC, doing business as Alex Lexington. By accessing or using our website and services, you agree to be bound by the following terms and conditions.

Online Store Terms

• Users must be at least the age of majority in their state or province of residence to engage in transactions.

• Our products must not be used for any illegal or unauthorized purposes.

• Transmission of any destructive code, such as viruses, is prohibited.

General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.

• Users agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

Modifications to the Service and Prices

• Prices for our products are subject to change without notice.

• We reserve the right to modify or discontinue the Service (or any part thereof) without notice.

Products or Services

• Certain products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

• We have made every effort to display our products accurately but cannot guarantee that your device’s display will be accurate.

Accuracy of Billing and Account Information

• We reserve the right to refuse any order you place with us.

• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

For the complete Terms & Conditions, please visit our Terms & Conditions page.

2. Privacy Policy

Effective Date: September 1, 2018

Information Collection and Use

Alex Lexington collects information submitted voluntarily through request forms on this website. This information is used internally and will not be sold or transferred to others. We utilize browser cookies and traffic statistics programs to better assess the needs of our visitors.

Your Consent

By using our website, you consent to the collection and use of information as specified above. If we change our privacy policy, these changes will be posted on this page.

For detailed information, please refer to our Privacy Policy.

3. Refund and Returns Policy

Overview

Clients may return purchases within 7 days from the date they receive their items. Returns are subject to market value adjustments based on prevailing rates at the time of the transaction and return.

Returns Process

1. Notification: Contact our Customer Service team at [email protected] or call us at 404.815.8893 within 7 days of receiving your item(s) to initiate a return or exchange.

2. Authorization: Our Returns Department will review your request and, if approved, will issue a Return Authorization Number and provide detailed instructions.

3. Shipping: Clients are responsible for return shipping costs and must ensure items are securely packaged.

4. Inspection and Adjustment: Upon receipt, items will be inspected, and any market loss will be calculated based on current market values.

5. Refund or Exchange: Refunds or exchanges will be processed once the returned item(s) have been received and verified.

Non-Returnable Items

• Custom-made or personalized items.

• Items that have been modified or altered after purchase.

• Products not returned in their original condition or packaging.

Special Considerations

For defective or incorrect items, please contact us immediately for a resolution. We will cover all associated shipping costs for such returns.

Additional Fees

Alex Lexington reserves the right to charge a restocking fee of $50 or 10% of the total order price, whichever is greater, on all returned orders. A $50 processing fee may be applied to exchanges.

Pricing or Typographical Errors

We endeavor to provide accurate pricing and product information. However, errors may occur. Alex Lexington reserves the right to refuse or cancel orders involving incorrect pricing or information at any time.

Additional Terms

Further terms relating to specific products or services can be found on the respective product pages on our website.

For the complete policy, please visit our Refund and Returns Policy page.

4. Shipping Policy

Processing Times

• Orders are typically processed within 1-3 business days after payment confirmation.

• Custom and special-order items may require additional processing time, which will be communicated at the time of purchase.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

• We offer shipping through insured carriers such as FedEx, UPS, and USPS to ensure safe and secure delivery.

• Signature confirmation is required for all shipments to protect against loss or theft.

• Expedited shipping options are available at checkout for an additional fee.

Shipping Rates

• Standard shipping rates are calculated based on order value, shipping method, and destination.

• Free shipping may be offered on certain orders or promotions at Alex Lexington’s discretion.

Tracking Information

• Once your order is shipped, you will receive a tracking number via email.

• You can track your shipment through the carrier’s website to monitor the delivery status.

For the complete policy, please visit our Shipping Policy Page.